PRIVACY POLICY
Last updated: 20 September 2026
Erika Hoffmann Herbal Medicine & Naturopathy respects your privacy and is committed to protecting your personal information.
Who is responsible for your information?
Erika Hoffmann, Clinical Herbalist & Naturopath, is the data controller responsible for personal information collected through erikaherbalist.com.
Contact: erikahoffmannherbal@gmail.com
Location: Dublin, Ireland
Information I collect
When you use the contact form, I may collect your:
• Name
• Telephone number
• Email address
• Message and enquiry details
• Any health information you choose to provide
Please avoid including detailed or highly sensitive medical information in the website contact form. Relevant health information can be collected securely if you proceed with a consultation.
How I use your information
Your information is used to:
• Respond to your enquiry
• Arrange a discovery call or consultation
• Provide requested services
• Maintain necessary business and administrative records
• Meet legal, professional, insurance and regulatory obligations
• Protect the security and proper operation of the website
Legal basis
Contact information and general enquiries are processed because it is necessary to respond to your request and to take steps before providing a service.
If you voluntarily provide health information, it will be treated as sensitive personal data and processed only with your explicit consent and for the purpose of responding to your enquiry or providing the service you request. You may withdraw your consent by contacting me, although this will not affect processing that has already lawfully taken place.
Sharing your information
Your information is not sold or used for unrelated marketing.
It may be processed by trusted service providers necessary to operate the website and communicate with you, including Squarespace and my email provider. Information may also be disclosed when legally required or where necessary to protect your vital interests or those of another person.
Some technology providers may process information outside the European Economic Area. Where this occurs, appropriate data-protection safeguards provided by the service provider will be relied upon.
How long information is kept
Website enquiries that do not lead to a consultation will normally be deleted within 12 months.
If you become a client, relevant information may form part of your confidential client record and will be retained only for as long as required for professional, legal, insurance and regulatory purposes. Further information about clinical records will be provided when you become a client.
Cookies and website information
Squarespace may collect technical information such as your IP address, browser type, device information and website activity, and may use cookies required for security and website functionality. Optional analytics or marketing cookies should only be used in accordance with your cookie preferences.
Instagram and external links
This website may contain links to Instagram or other external websites. Those services have their own privacy policies, and I am not responsible for how they process information after you leave this website.
Your data-protection rights
Subject to applicable law, you may request:
• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Objection to certain processing
• Transfer of information you provided
• Withdrawal of consent at any time
To exercise these rights, email erikahoffmannherbal@gmail.com.
You may also make a complaint to the Data Protection Commission at www.dataprotection.ie.
Changes to this policy
This policy may be updated when the website, services or legal requirements change. The latest version will always appear on this page.